Resident Benefit Package
Included with ALL Caster Management LLC Residential Agreements is a Resident Benefits Package. Below is a list and description of the benefits included in this package. The monthly cost for the Resident Benefit Package is $11.95 and is included in all Lease Agreements.
ONLINE PAYMENT OPTIONS. All online ACH payments with Caster Management LLC have a small fee of .50 cents. This is cheaper than mailing in your payment.
RESIDENT PORTAL. Residents have free access to our Resident Portal to submit maintenance requests, pay online using all included payment options to include the automatic ACH option, and have access to electronic statements. This valuable feature offers Residents 24/7 access to their accounts, records, copies of leases and policies as well as online rental payment and maintenance requests.
UTILITY AND MAINTENANCE REDUCTION PROGRAM. Caster Management will facilitate delivery of HVAC filters to the property every 90 days under the Utility & Maintenance Reduction Program. Residents shall properly install the filter that is provided within two (2) days of receipt. Resident hereby acknowledges that the filters will be dated and subject to inspection by Landlord upon reasonable notice to verify replacement has been timely made. If at any time a Resident is unable to properly or timely install a filter, the Resident shall immediately notify the Landlord in writing. Resident’s failure to properly and timely replace the filters is a material breach of this agreement and Landlord shall be entitled to exercise all rights and remedies it has against Resident and Resident shall be liable to Landlord for all damages to the property, A/C or heating system caused by Resident's neglect or misuse.
CONVENIENT SELF INSPECTION. New Residents will be able to complete a supplemental move-in report within 5 days of lease start using a provided service/app. While Caster Management LLC performs detailed move-in inspections, photos and video prior to Resident occupancies, this unique feature affords Residents the opportunity to provide additional documentation which supplements Caster Management LLC inspections.
NO UPFRONT MOVE IN FEE. When moving into a property, Residents are often charged numerous fees. Commonly experienced fees consist of a “lease preparation fee” and a “Credit Risk Mitigation” fee. Such amounts are substantial, running between $300 and $500. While some of these expenses are necessary, Caster Management LLC builds such fees into the Residents Benefits Package, thus spreading the cost out over the life of a Resident’s lease. Moving is expensive and Caster Management LLC seeks to make the process as affordable as possible.
MOVING CONCIERGE PROGRAM. The moving concierge service is a third party company which assists Residents in activating utilities, internet, cable and alarm services with one simple phone call rather than individualized requests to specific companies. Companies such as ADT, Comcast and ATT are known to offer promotional programs and discounts. The Utility Concierge Program simplifies the process of transferring all services and utilities into the name of incoming Resident.